Privacy policy

Last updated: March 1, 2026

Celestial Relics operates this store and website (the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.


Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: name, billing address, shipping address, email address, phone number.

  • Payment Information: payment details necessary to process transactions (processed securely via third-party providers).

  • Order Information: products purchased, returns, exchanges, transaction history.

  • Account Information: login details, preferences.

  • Communications: messages you send to us.

  • Device Information: IP address, browser type, time zone, cookies.

  • Usage Data: interactions with our website.


How We Collect Information

We collect information:

  • Directly from you when you place an order or contact us.

  • Automatically through cookies and tracking technologies.

  • From service providers such as payment processors and analytics partners.


How We Use Your Information

We use your personal information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Communicate about your order or account.

  • Improve and optimize our website.

  • Prevent fraud and enhance security.

  • Comply with legal obligations.

  • Send marketing communications (you may opt out at any time).

We process personal information based on one or more of the following legal grounds where applicable: performance of a contract, compliance with legal obligations, legitimate business interests, and your consent.


Sharing Your Information

We may share your personal information with:

  • Payment processors

  • Shipping providers

  • Technology and hosting providers

  • Marketing and analytics providers

  • Legal authorities when required

We do not sell your personal information.


Data Retention

We retain your personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements


Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Object to processing

  • Request data portability

  • Withdraw consent

To exercise any of these rights, please contact us at: support@celestialrelics.shop.


We may request verification of your identity before processing your request.


Children's Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.


International Transfers

Your information may be transferred and processed outside your country. Where required, we rely on appropriate safeguards under applicable law.


Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.


Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.


Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, contact:

Email: support@celestialrelics.shop.